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PrintSentinel

Every printer in every office, on one board.

PrintSentinel is printer monitoring for Windows. It tells you about the jam, the open door, the toner that runs out on Thursday and the printer that stopped answering, before anyone has to walk over to it.

No card needed. Your printer data stays on your network.

Fleet statusDemo
StatePrinterStatus
Boardroom MFPHead OfficeReady
Finance MFPHead OfficeToner low · yellow 9%
HR MonoHead OfficeReady
Legal PrinterHead OfficeReady
Marketing ColourHead OfficeReady
Sales ColourHead OfficeReady
Front Desk MonoEast BranchReady
Operations MFPEast BranchReady
Store Room PrinterEast BranchNot answering
Warehouse MonoEast BranchReady
Reception ColourWest BranchReady
Dispatch MonoWest BranchReady
Service Desk MonoWest BranchReady
11 ready · 1 warning · 1 not answering · 7 more not shown

A looping demonstration: the Legal Printer at Head Office reports a paper jam, an alert goes out by desktop pop-up, Teams and email, the helpdesk acknowledges it, and the alert closes itself when the jam is cleared.

Read straight from the printer
SNMP v1, v2c and v3
Mixed brands on one board
Any Printer MIB device
No agents, no firmware
Nothing on the printers
One PC, or a Windows service
Windows 10 and 11

That board was a demo. This is the app.

Every screenshot on this site is PrintSentinel itself, watching the same demo fleet: thirteen printers in three offices, with a jam, a printer that stopped answering and a toner about to run out.

PrintSentinel
Active alerts on the Overview: a printer not answering and yellow toner that needs replacement, both critical, and a warning for cyan toner running low.Active alerts on the Overview: a printer not answering and yellow toner that needs replacement, both critical, and a warning for cyan toner running low.
PrintSentinel
PrintSentinel Overview: 13 printers across 3 sites, 10 online, 2 needing attention and 1 offline, with active alerts, the lowest supplies and 2 supplies forecast to run out within 7 days.PrintSentinel Overview: 13 printers across 3 sites, 10 online, 2 needing attention and 1 offline, with active alerts, the lowest supplies and 2 supplies forecast to run out within 7 days.

The things people only find out about when they go to print

PrintSentinel reads each printer’s own status over SNMP every two minutes and opens an alert when something needs a person. When the problem clears, the alert resolves itself.

It also follows every consumable by name, from TK-5290K to the waste toner box, with a warning level and a critical level that you set.

Alert conditions

5 critical 7 warning

  • Paper jam, critical
  • Out of toner, critical
  • Service requested, critical
  • Printer unreachable, critical
  • Supply missing, critical
  • Toner low, warning
  • Door or cover open, warning
  • Out of paper, warning
  • Input tray empty, warning
  • Output tray full, warning
  • Preventive maintenance overdue, warning
  • Different machine at this address, warning

Built for the person who gets the call when the printer stops

Four jobs, four screens. Each one is the real app, not a mock-up.

One list for every printer, at head office and every branch

Status, toner, trays and page counts for the whole fleet, read straight from the printers. Filter by site or by what needs attention, and open any printer for its history.

  • Find printers by scanning a range, such as 10.20.1.1–254
  • Each site polls on its own, so a slow branch link never holds up the rest
  • Spots a different machine at a printer’s address, not just a missing one
PrintSentinel
The Printers table: status, name, model, site and address for eight printers, one of them offline, one with a warning and one in error.The Printers table: status, name, model, site and address for eight printers, one of them offline, one with a warning and one in error.
PrintSentinel
The Printers page: a table of 13 printers with status, site, address, colour toner levels and page counts.The Printers page: a table of 13 printers with status, site, address, colour toner levels and page counts.

Days left, not just a percentage

PrintSentinel learns how fast each printer really uses each supply and tells you when it will run out, so the replacement is ordered while there is still time to ship it.

  • Forecasts from real use since the last replacement
  • Replacements detected automatically from the level jump
  • A procurement report of everything to order, and toner to send from the store
PrintSentinel
Two supplies on a printer’s page: cyan toner at 21% with about 11 days left, and yellow toner at 9%, marked Replace, with about 6 days left.Two supplies on a printer’s page: cyan toner at 21% with about 11 days left, and yellow toner at 9%, marked Replace, with about 6 days left.
PrintSentinel
The Supplies panel on a printer’s page in PrintSentinel: four toners, a drum cartridge and a waste toner box, each with its level, the days left and the daily use, from black toner at 64% with about 27 days left to yellow toner at 9%, marked Replace, with about 6 days left. Beside it, the printer’s live status and paper trays.The Supplies panel on a printer’s page in PrintSentinel: four toners, a drum cartridge and a waste toner box, each with its level, the days left and the daily use, from black toner at 64% with about 27 days left to yellow toner at 9%, marked Replace, with about 6 days left. Beside it, the printer’s live status and paper trays.

Alerts that reach a person, once

A desktop pop-up on every connected PC, a post in Microsoft Teams, an email through your own mail server. Duplicates are folded together and resolved alerts close themselves.

  • Open the printer or acknowledge straight from the pop-up
  • Quiet hours, muting and planned maintenance per site or printer
  • A whole branch going dark becomes one notification, not twelve
PrintSentinel
The Alerts list: a critical alert for a printer not answering SNMP, a critical alert for yellow toner and a warning for cyan toner.The Alerts list: a critical alert for a printer not answering SNMP, a critical alert for yellow toner and a warning for cyan toner.
PrintSentinel
The Alerts list: two critical alerts and one warning, all still open, each with its printer, how long it has been open and buttons to acknowledge or resolve it.The Alerts list: two critical alerts and one warning, all still open, each with its printer, how long it has been open and buttons to acknowledge or resolve it.

Who printed what, where, and when

A small agent on each PC reports print jobs to the PrintSentinel server, with no print server in the way. See pages by user, PC, printer and site, and the busiest days and hours.

  • Compare any week, month or year with the one before
  • Document names can be switched off, which erases the stored ones
  • Export to CSV for cost allocation
PrintSentinel
The Printing page for one week: 1,865 pages and 99 jobs, above the first days of a chart of print volume by day.The Printing page for one week: 1,865 pages and 99 jobs, above the first days of a chart of print volume by day.
PrintSentinel
The Printing page: 1,865 pages, 99 jobs and 6 users this week, and a chart of print volume by day.The Printing page: 1,865 pages, 99 jobs and 6 users this week, and a chart of print volume by day.

Monitoring by lunchtime

No agents on the printers, no cloud account for your data, no print server to change.

  1. Step 1:

    Install it on one PC

    Any Windows PC that is always on and can reach the printers, including over a VPN to the branches. Or run it as a Windows service, with nobody signed in.

    PrintSentinel Setup.exe

  2. Step 2:

    Find your printers

    Create a site for each office and scan its address range. PrintSentinel recognises the printers that answer and reads their model, serial and supplies.

    Discover 10.20.1.1–254

  3. Step 3:

    Choose who hears about what

    Desktop pop-ups, Teams and email, by severity. Connect other PCs, or let colleagues open the dashboard in a browser with a viewer or helpdesk key.

    Critical alerts to Teams and the IT desk

A monitoring tool you never have to monitor

The worst thing a monitoring product can do is stop quietly. PrintSentinel is designed so it doesn’t, and so it never becomes a security problem of its own.

Works without the internet
Monitoring runs on your network. A paid licence keeps working for about 44 days without reaching us.
Your data stays with you
Printers, alerts and print history live in a database on your server PC, backed up every day.
Keys for every role
Operator, helpdesk and viewer keys, enforced on the server, with an activity log of who did what.
Encrypted and pinned
Client PCs talk to the server over HTTPS and pin its certificate, so nothing can sit in between.
Signed updates
Client PCs update from your server and refuse any installer without the publisher’s signature.
Watches itself
Watchdogs notice when monitoring stops, and a heartbeat lets your existing monitoring check on it.

Simple plans, sized by your fleet

Launch prices, kept for as long as you stay subscribed. Two months free when you pay yearly.

The regular prices are $19, $59 and $149 a month. Every plan starts with a 7-day free trial of all Business features. Prices in US dollars.

Find out what your printers have been keeping from you

7 days with every Business feature. No card, nothing to install on the printers, and your data stays on your network.