Talk to a person
Real people who know printers and Windows networks read every message. Pick the address that fits and we’ll get back to you.
Support
Setting up, a printer that won’t answer, an alert that didn’t arrive.
Paste the output of Help & support → Copy support details from the app.
We aim to answer within one working day.
Sales and Enterprise
Over 150 printers, many sites, offline activation, a yearly invoice or bank transfer, or a security questionnaire.
Tell us roughly how many printers and sites you have.
Security
A vulnerability you have found in PrintSentinel.
Send the details and how to reproduce it. Please don’t publish before we have released a fix.
We reply within two working days.
Privacy
Questions about your data, or requests to see, export or delete it.
We answer within one month at most.
Before you write
The documentation and the troubleshooting guide answer the most common questions.