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PrintSentinel

Several PCs and browsers

Connect client PCs and browsers to one server, with operator, helpdesk and viewer keys.

With the Business plan, one server does the monitoring and everyone else connects to it. Only the server polls printers and sends Teams and email, so there are no duplicate alerts and no extra SNMP traffic. Every connected PC still shows desktop pop-ups.

Share the server

On the server, Settings → Multi-PC access → Share with other PCs. It shows its address, for example https://10.20.1.15:47631, the certificate fingerprint and three keys:

  • Operator for the people who run PrintSentinel: printers, sites, settings, backups.
  • Helpdesk for the IT helpdesk: acknowledge, resolve, ignore and mute alerts, mark toner as sent.
  • Viewer for everyone else: read-only.

Connect a client PC

  1. Install PrintSentinel on the PC.
  2. Settings → Multi-PC access → Connect to a PrintSentinel server…
  3. Enter the server address, check the fingerprint matches the one on the server, and paste a key.

The app restarts as a client and shows the server’s data live. Its pop-ups open the printer’s page, and on operator and helpdesk PCs they also offer Acknowledge. Disconnect and monitor from this PC returns it to monitoring on its own, with its own data untouched.

Use a browser instead

Open https://<server>:47631. The browser warns that the connection isn’t private, because the server uses its own certificate. Before continuing, open the certificate details and compare the SHA-256 fingerprint with the one in Settings → Multi-PC access on the server. If every character matches, continue and enter your name and a key. If it doesn’t, stop.

On a shared computer, untick Remember on this browser and use Sign out when you finish. To turn browser access off altogether, switch off Allow web browser access on the server.

Caution: Don’t make your PCs trust the server’s certificate, by hand or through Group Policy. PrintSentinel doesn’t need it, and a PC that trusted it would accept that certificate for any website. Checking the fingerprint proves the same thing safely.

Revoke access

Regenerate a key on the server. Every PC and browser using the old one is disconnected at once and has to reconnect with the new key. Every change is listed in Settings → Activity with who made it, with which kind of key and from which address.