Refund policy
The free trial is there so you can be sure before you pay. If PrintSentinel still isn’t right for you, here is how refunds work.
Last updated
This page is being reviewed and will be finalised before PrintSentinel goes on sale.
On this page
First payment
If you ask within 14 days of your first payment on a new subscription, we refund it in full, monthly or yearly. Write to support@printsentinel.app from the account owner’s email address.
Renewals
Renewals are not refunded. Cancel before the renewal date and your licence runs to the end of the period you have paid for. If a renewal went through by mistake, tell us within 7 days and we will look at it.
After a refund
A full refund ends the licence straight away: monitoring pauses and your data stays on your PCs. Refunds go back through PayPal to the account you paid with, usually within a few working days.